Shipping Policy

Thank you for shopping with Peach & Honey! We are committed to carefully packaging and shipping your order as quickly as possible.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: Available at checkout (if applicable)

Please note that delivery times are estimates and may vary due to carrier delays or weather conditions.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number so you can follow your package’s journey.

Incorrect Addresses

Please double-check your shipping address before placing your order. Peach & Honey is not responsible for packages shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, we are not responsible for shipping delays or lost packages. If your package appears to be lost, please contact the shipping carrier first. If you need additional assistance, contact us and we’ll be happy to help.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) so we can review your claim and provide a resolution.

Questions

If you have any questions about your order or shipping, please contact us at:

Email: peachhoneyhaircare@gmail.com